To celebrate the 12th anniversary of CCACC - ADHC, staff from different departments shared their most impressive and touching stories in the past 12 years. (ENG & CHN)
为庆祝欢乐日间保健中心成立12周年，欢乐各部门员工回忆这12年里的点点滴滴，记录下他们印象中最深刻的感人故事，特在这里与大家分享。 (中英文）
Nursing Department
Time flies by! I can’t believe that I have worked at the center for more than eight years.
I cherish this job because this is the first job I obtained after receiving my nursing license in the United States. During these years, the seniors and I forged a deep friendship. In the nursing office, we always put people first by focusing not only on the quality of nursing but also on the seniors’ special needs. We strive to provide humanized services and thoughtful care for the elderly on the basis of respect, understanding, and care.
During the Covid-19, seniors are stuck at home and they need more careful and
attentive care than usual. Sometimes it is necessary for us nurses to come to the elderly’s house to provide in-person services, although we ourselves will face high risks.
One time a senior’s son told me that no medicine came out from his mother’s insulin pen. So I asked for help from the driver who brought her daily meals and other supplements to bring her a new insulin pen. But within a few days, the senior’s son reported again that no insulin is coming from the injection pen, which made me realize that it might not be the problem of the insulin injection pen itself. It is very likely that there is a problem with the son’s injection procedure. After careful review, I decided that I had to go to the elderly’s house in person again. I wore eye goggles, a mask, and gloves to protect myself and the senior. At the senior's apartment, I asked her son to demonstrate the insulin injection process. I found that he did not press the injection button all the way in to deliver the full dose. Instead, he stopped pressing the injection button halfway! So I demonstrated the correct steps for the insulin injection procedure. He realized the problem in his injection steps and corrected it. The senior and her son expressed their gratitude and they never had the problem again. I am so happy that I was able to help this family.
On another occasion, around 9 pm, a senior from the center called me at home. I was busy
taking a shower and was not able to answer the call. After the shower, I found I had a
missed call and it was from a senior from our center, so I called the senior back immediately.
The senior told me that she had just taken her blood pressure and the reading is 170/88. I could tell from her voice that she was very nervous. I asked her if she had any chest tightness or chest pain. I was relieved when she replied that she had none of these symptoms. I asked her if she had a headache or dizziness, she denied having these issues. I asked her about her normal blood pressure at night, and she indicated that it was normal. She later mentioned that she had a cold in the past two days and felt a little uncomfortable. She said she already took some cold medicine. I recommended that she should record her BP on a small notebook and show it to her doctor next time she sees her doctor so that he can decide if she needs to adjust her BP medications. At the same time, I reminded her to drink more water, take some rest and wash hands frequently and if she experiences symptoms of chest tightness or chest pain or if her symptoms aren’t alleviated after taking Nitroglycerin three times, she should call 911 right away. The senior said she might not be able to sleep well all night if she didn’t receive my call. The next morning I was still a little worried, so I called the elderly again to check on her. She said that her blood pressure had dropped back to normal and there was no major problem.
I know that the work of nurses is ordinary, but also very nurturing and meaningful, which can make a big difference in the life of others. Nursing tasks are characterized by continuous, repetitive, trivial, complex, and heavy responsibilities. In the future, I will continue to improve myself in my work, consciously adopting professional ethics and the sense of responsibility to satisfactorily complete all nursing tasks. At the same time, I will continue to use my professional knowledge, enthusiasm, and patience to ensure the physical and mental well-being of all the seniors in CCACC-ADHC.
平凡卻偉大的護士工作
護理部
時光如梭，一轉眼我來到歡樂日間保健中心已經八年多了。因為這是我獲得美國註冊護士執照後的第一份工作，所以我對這份工作特別珍惜。這八年來，我和歡樂的老人們結下了深厚的情誼，在護理工作中堅持以人為本，不僅註重護理質量，更堅持以老人為中心，為老人提供人性化服務，在尊重、理解、關懷老人的基礎上，為老人提供溫馨、周到的服務。
在新冠肺炎疫情期間，老人們長期待在家裡，比平時更需要細心體貼的照顧。必要時我們護士需要上門去老人家裡提供服務，盡管我們自己會面臨一定的風險。在我負責打電話的老人中，一位老人的兒子告訴我他母親的胰島素註射筆打不出藥水來了。於是我幫老人換了一支新的胰島素註射筆，托中心的司機送餐時帶給她。可是沒過幾天，老人的兒子又說他母親的胰島素註射筆打不出藥水來了，這讓我意識到也許不是胰島素註射筆的問題，極有可能是老人兒子操作上存在問題。經過考慮，我覺得只能親自去老人家裡一趟，看看她的兒子是如何幫她進行胰島素註射，才能真正發現問題和解決問題。戴上口罩、護目鏡和手套後，我來到了老人家裡，請她兒子當面演示胰島素註射。一看才發現，他在操作中沒有一直按壓註射鍵直到所需劑量全部打完，而是半途就停止了按壓註射鍵。跟老人兒子溝通並現場親自演示後，他也意識到了自己註射中的問題並進行了糾正。事後老人和兒子都對我表示了感謝，以後打電話時他們再也沒提過藥水打不出來的問題。幫老人解決了問題，我也很開心。
還有一次晚上九點多鐘，中心一位老人打電話到我家。當時我正在洗澡，沒能接聽電話。洗完澡後，我發現是我們中心老人打來的電話，就立刻給老人打電話過去。老人報告說她剛剛量過血壓：170/88，從她的聲音中可以聽出她很緊張。我立刻詢問她是否有胸悶或心臟疼痛的癥狀，她說沒有，我放心了許多。我又問她是否頭疼或頭暈，她說沒有。我又詢問她平常晚上血壓如何，她說還算正常。她後來提到她這兩天感冒，人有些不舒服，但她說已經吃過感冒藥。情況了解清楚後，我建議她找一個小本將每天不同時間的血壓記錄下來，下次看醫生時給醫生看看，以便醫生決定是否需要對她的藥物進行調整。我同時提醒她感冒期間多喝水，多休息，勤洗手。如果出現胸悶或心臟疼痛的癥狀，如果在三次服用救心丸後還未好轉，一定及時撥打911急救電話。老人說幸虧接到了我的電話，不然她可能一晚上都睡不好覺。第二天上午我還是有些不放心，於是再次打電話給老人詢問情況，她說血壓現在降下來了，沒有大問題。我也就放心了。
護士工作是平凡的，但是平凡中彰顯著偉大。護理工作的特點是持續、重復、瑣碎、復雜、責任重大。今後我將在工作中持續不斷地提高自己，自覺以職業道德規範和高度的責任心約束自己，圓滿地完成護理工作任務；同時我將繼續用自己的專業知識、熱情和耐心為歡樂中心老人們的身心健康保駕護航。
